- Any item that shows signs of damage, wear and tear, alterations, resizing (by a jeweller other than C-cube) will not be accepted under this policy. The product must be the same as shown on the website with all the supporting paperwork.
- You are eligible for an exchange on C-cube for 100% Quality Check Value in7 days return policy. In case the exchanged value is higher than the value of the old product, the customer will have to pay the difference between the new product chosen and the amount paid towards the old product. In case the exchanged value is lesser than the value of the old product, the difference will be held as a credit for future purchase. One order can be exchanged only once.
- If the customer still wishes to take a refund, a Return Courier Charges will be Deducted and the Balance Quality Check Value of Return product will be Refunded within 45 days.
- For the customized Order Item, Return and Exchange Policy shall not be applicable. Only Cancellation Policy Applicable.
- After that it shall fall under 365 Days Exchange Policy